Effective Date: [13-09-2025]
At Rivvill, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us.
01. Information We Collect
We may collect the following types of information:
Personal Information: Such as your name, email address, phone number, company name, and billing details when you create an account, request a quote, or contact us.
Project & Business Details: Information related to your procurement needs, including project requirements and supplier preferences.
Website Usage Data: Like IP address, browser type, and pages visited, collected through cookies and analytics tools to improve your experience.
02. How We Use Your Information
We use your information to:
- Enhance the security and functionality of our website.
- Provide and improve our services.
- Process orders, payments, and requests.
- Communicate with you about updates, offers, or support.
- Ensure compliance with legal and regulatory requirements.
03. Sharing Your Information
We do not sell or rent your personal information.
We may share your data only in these cases:
- With trusted suppliers and partners to fulfill your procurement requests
- With service providers who help us operate our website and business.
- When required by law, regulation, or legal process.
04. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
05. Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
06. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
07. What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
08.Cookies and Tracking
Our website uses cookies to personalize your experience and analyze site performance. You can manage or disable cookies in your browser settings, but some features may not function properly without them.
09.Where your data is sent
Visitor comments may be checked through an automated spam detection service.